Our Local Commitment
We are proud to be based in Newport (TF10) and to serve the people of Shropshire, Telford & Wrekin, and surrounding market towns. We work closely with local GPs, social workers, and community teams to ensure seamless care.
Intercare Support Services was founded to fill a gap in Shropshire: genuinely specialist care that treats every person as an individual. Our management team has spent over two decades working across the NHS, private care, and community settings. We’ve seen what works—and what doesn’t.
That’s why we built our service around nurse-led accountability and creative problem-solving. From supporting a young adult with autism to transition into their first supported living home, to helping an older person with dementia remain safe and comfortable in their own house—we bring expertise and heart to every visit.
We listen, we respect, we care without judgement
– Our nurse-led approach means clinical safety and regular audits
We enable people to make their own choices, take positive risks, and live their best life.
No two people are the same, so no two care plans are identical. We find a way.
“We lead from the front.” Our managers don’t sit behind desks. With backgrounds in complex care, mental health, and learning disabilities, they are actively involved in training, care reviews, and supporting our frontline team. You will always have access to a senior clinician or manager when you need one.
We are proud to be based in Newport (TF10) and to serve the people of Shropshire, Telford & Wrekin, and surrounding market towns. We work closely with local GPs, social workers, and community teams to ensure seamless care.
Despite currently not providing regulated activities, our commitment is to put safety, quality, and kindness at the heart of everything we do.
We make sure everyone is protected. We follow strict hygiene rules, check medicines carefully, and keep risks low.
We use care methods that are proven to work. We listen to each person and tailor our support to what they actually need.
We treat every person with dignity and respect. We are kind, patient, and always try to understand how people feel.
We pay attention to feedback and change things quickly when needed. If someone’s needs change, we adapt straight away.
Our managers are open and honest. We check our own work regularly, learn from mistakes, and always look for ways to improve.